No Refund Policy for Produce

Thank you for choosing to purchase produce from our store. We strive to provide you with the freshest and highest quality fruits, vegetables, and other produce items. However, due to the perishable nature of produce, we have established the following No Refund Policy:

  1. Customer Satisfaction: We value your satisfaction and want to address any concerns or issues that may arise. If you have any questions or problems with your produce purchase, please contact our stand at (440) 937-5155 or please come visit the stand to let us make it right. However, refunds will not be provided under the terms of this policy.
  2. Perishable Nature: Produce items are highly perishable and have a limited shelf life. They are prone to spoilage, quality deterioration, and changes in taste, texture, and appearance over time. Therefore, we cannot accept returns or offer refunds on any produce items.
  3. Quality Assurance: We take great care in selecting and inspecting all our produce to ensure that only the best items are made available to our customers. However, natural variations in produce, such as size, color, taste, and texture, may occur due to factors like weather conditions, growing methods, and seasonal variations. These natural variations do not qualify for refunds.
  4. Personal Preferences: We understand that personal preferences regarding the taste, ripeness, or appearance of produce may vary among individuals. Since these preferences are subjective, we cannot offer refunds based on personal taste or aesthetic judgments.
  5. Handling and Storage: We provide guidelines on proper handling and storage of produce to help you maintain its freshness for as long as possible. Any issues arising from improper handling, storage, or neglect after the purchase are beyond our control, and refunds will not be granted.

By purchasing produce from our store, you acknowledge that you have read, understood, and agreed to our No Refund Policy for produce items. We encourage you to carefully inspect your produce upon delivery and follow the provided handling and storage guidelines for the best experience.

We appreciate your understanding of the perishable nature of produce. If you have any further questions regarding our policy or any other inquiries, please do not hesitate to reach out to us.

Thank you for your cooperation.

Pickering Hill Farms